Get behind a shopper who has a full cart
That may seem counterintuitive, but data tell a different story, said Dan Meyer, a former high school math teacher who is the chief academic officer at Desmos, where he explores the future of math, technology and learning.
“Every person requires a fixed amount of time to say hello, pay, say goodbye and clear out of the lane,” he said in an email. His research found all of that takes an average of 41 seconds per person and items to be rung up take about three seconds each.
That means getting in line with numerous people who have fewer things can be a poor choice.
Think of it this way: One person with 100 items to be rung up will take an average of almost six minutes to process. If you get in a line with four people who each have 20 items, it will take an average of nearly seven minutes.
Those minutes add up.